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This billing FAQ list section tells you everything you need to know about billing regarding our professional services.

 

  1. Is payment for OneStat Premium by credit card secure?

  2. Can I pay by purchase order or cheque?

  3. Do I have to pay VAT?

  4. How often do I get billed for my OneStat Premium account?

  5. Where do I view my billing information for my OneStat account?

  6. How do I cancel my OneStat account ?

  7. Can I get a refund if decide not to continue with my OneStat account?

 

  1. Is payment for my OneStat  Premium by credit card secure?

 Yes, payment for OneStat Premium by credit card is secured by Bibit. Bibit is one of the largest providers of online billing solutions on the internet. For more information go to www.bibit.com.

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  1. Can I pay by purchase order or cheque?

Yes, you can make a payment by purchase order (only in The Netherlands) or by cheque (USA). Please fill in the form on the registration page and a OneStat.com Sales Representative will contact you asap.

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  1. Do I have to pay VAT?

All prices of OneStat.com include 21% VAT. This means you don't have to pay VAT in your country.

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  1. How often do I get billed for my  OneStat Premium account?

You will get billed for your Premium account once a year if you don't exceed the limit of pageviews. For each payment, OneStat.com needs your permission.

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  1. Where do I view my billing information for my OneStat account?

You can view your billing information for your OneStat.com account in the account manager.

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  1. How do I cancel my OneStat account?

 You can cancel your OneStat Premium account to send us an e-mail. This e-mail most come from the billing person and billing e-mail address.

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  1. Can I get a refund if decide not to continue with my OneStat account?

 If you decide you don't want to continue with the OneStat Premium service you cannot get a refund if you use the service less as one year.

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