excellent customer support, each customer will get a dedicated
At OneStat everything
is geared to satisfying our customers. You can expect a great
deal from our service, which is extensive and personal. Whether
it concerns support, training or application of OneStat
Platinum, we will be there to train and to help you.
A key component of
every serious business strategy is knowledgeable and responsive
technical support. Each customer of OneStat Platinum will get a
dedicated web consultant who is your contact at OneStat. They
will happily tell you more about the possibilities of OneStat
and are always interested in your opinions about OneStat
Platinum and your suggestions.
OneStat Platinum customers training, telephone support, email
support, notification service and a quarterly technical product
newsletter, along with all product upgrades / updates.
Support - as soon as you have registered for the OneStat
Platinum service, we will help you with implementing the OneStat
script and advice you which is the best way to implement
regarding your site or CMS. In case of local installation, one
of our certified programmers will assist you.
OneStat Platinum has been designed so that even new users can
create a report with one click. However, we will train all our
customers how to interpret your statistics worldwide. We will
also provide you a detailed manual of our service. This will
help you to improve the effectiveness of your site and to
optimize your marketing ROI.
Helpdesk - in
case of interpretation of our reports, suggestions, highly
complex technical questions you can always contact your
dedicated web consultant or our helpdesk.
Maintenance - because OneStat.com is an Application Service
Provider, we will host all the software remotely for you. This
has many advantages such as automatically upgrades, no IT
resources needed and that all your data is safely stored and
inaccessible to anyone without authorisation.
Solutions - if you have specific needs and want to know more
about your visitors and marketing ROI provided by standard
OneStat Platinum reports, OneStat.com can develop tailor made
solutions for you. Please contact one of our web consultants and
click on the contact link for contact information.